Virtual Information Desk

Woman having a zoom meeting

Need help planning?

The virtual information desk is temporarily closed.

Have a conversation with one of our expert volunteers via Zoom to help navigate your Smithsonian visit. Volunteer availability is posted below, join anytime during the advertised hours for a quick one-on-one conversation. 

What to expect: 

  • You are joining a Zoom meeting 
  • You will be placed in the waiting room 
  • Visitors are admitted one-by-one to converse with our volunteers 
  • You might experience a short wait, depending on demand 
  • We welcome all visitors and planners! Automatic Zoom captions are available. 
  • The chat feature will be turned on 
  • Volunteers might share their screen to help you navigate your visit to the Smithsonian 
  • Our volunteers have lots of experience helping visitors plan their visits while here in DC and are looking forward to help you plan yours before you get here! 
  • By participating in this Zoom meeting, I agree that I am 18 or older.

Smithsonian Call Center

Call 202.633.1000 to speak with a visitor information specialist (recorded information/live voice).