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Visitor Information
FREE admission:
  • Smithsonian museums & the National Zoo (DC, VA)
  • American Indian Museum Heye Center (NYC)
  • Note: Tickets are not used for general admission.
Entry fee:
Information for
Visitor Survival Guide (PDF) Kids Tips (PDF)
Smithsonian Mobile

Accessibility for Visitors with Disabilities

The Smithsonian Museums are accessible to individuals with disabilities. Some of the features include:

  • Accessible facilities and at least one entrance that is accessible to visitors with limited mobility
  • Free manual wheelchair loans available at every museum in Washington, D.C., and the National Zoo on a first-come, first-served basis
  • Open captioning of exhibition videos
  • Audio description incorporated into some exhibitions
  • Tactile elements included throughout the museums
  • Tactile and/or verbal description tours can be arranged by contacting a museum with two-weeks advance notice
  • Sign language interpretation is available for scheduled tours by contacting the museum with two weeks advanced notice
  • Access services can be arranged for public programs by contacting the museum in advance
  • IMAX movies shown during regular museum hours of operation offer assistive listening devices, audio-description and rear-window captioning
  • Publications and brochures are available in alternate formats at the Information Desks in Braille and CD or at the Accessibility Program

smithsonian information
Phone: 202.633.1000 (voice/tape)
e-mail: info@si.edu

Accessibility Map (PDF) »
Accessible entrances, curb cuts, designated parking, and more.

Alternate Formats
Email the Accessibility Program for exhibition brochures in an alternative format.

IMAX Theatre and Planetarium Accessibility FAQ »

Accessibility Program »
Phone: 202.633.2921 (voice) or 202.633.4353 (TTY)
Toll-Free: 1.888.783.0001
Fax: 202.633.4352
e-mail: access@si.edu

African Art Museum
  • Tours for Visitors with Hearing or Vision Loss
    By appointment only, 3-week notice required Call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202.633.4633
    or 202.357.4814 (TTY)
  • Note: FM Assistive Listening Devices are available to amplify tours for visitors with hearing loss; ask at info desk for details.
  • Bathrooms: Accessible bathroom is located on S3 in the Ripley Center next to the Discovery Theater box office. Family/companion care bathrooms are located next to the accessible bathroom on S3 in the Ripley Center next to the Discovery Theater Box office.
  • Learn more »

Air and Space Museum and Udvar-Hazy Center
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only; 2- to 3-week notice required; call Mon.-Fri., 9 AM-5 PM: 202.633.2563 or 202.633.1957 (fax), or e‑mail NASMTours@si.edu
  • The Udvar-Hazy Center can also accommodate groups needing wheelchairs. For more information, call 703.572.4118.
  • Raised Line Map and informational drawings of exhibition items with audio can be requested (Talking Tactile Pen/Map/Book) from the Udvar-Hazy Center information desk.
  • IMAX Accessibilty »
  • Learn more »

American Art Museum

American History Museum

American Indian Museum
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-weeBy appointment only, 2-week notice required; call Mon.-Fri., 9 AM-6 PM, except federal holidays: 202.633.6644 (voice), 1.888.618.0572 (toll-free voice), or 202.633.6751 (TTY), or e‑mail NMAI-GroupReservations@si.edu

American Indian Museum Heye Center
Anacostia Community Museum
  • Tours for Visitors with Hearing Loss
  • By appointment only, 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202.633.4844 or e‑mail parkers@si.edu

Freer and Sackler Galleries
  • Tours for Visitors with Hearing or Vision Loss
  • Tactile tours and sign-language interpreters are available by appointment only; 4-week written notice required; visit the museum’s website (indicate tactile tour or sign-language interpreter in the Additional Notes field). For more information, call 202.633.1012 or e‑mail asiatours@si.edu.

Hirshhorn Museum and Sculpture Garden
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202.633.2796 (voice) or e‑mail marucak@si.edu

Natural History Museum
 
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202.633.3611 (voice) or e‑mail NaturalExperience@si.edu

Portrait Gallery
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment; 1-month notice required)
  • Call Mon.-Thurs., 9:30 AM-5 PM, except federal holidays:
  • • School Groups: 202.633.8503 (voice/answering machine) or e‑mail NPGEducation@si.edu
  • • Non-School Groups and Individuals: 202.633.8519 (voice/answering machine) or e‑mail NPGAdultTours@si.edu

Postal Museum
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 3-weeBy appointment only, 3-week notice recommended; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202.633.5535 (voice) or 202.633.9849 (TTY)

Smithsonian Castle
  • Tours for Visitors with Hearing or Vision Loss
  • Groups of 10 or more, by aGroups of 10 or more, by appointment only, 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202.633.2987 (voice) or e‑mail CastleTours@si.edu