The Smithsonian's National Zoo will be closing at noon Wednesday, November 26, due to inclement weather.

Skip navigation
Share this page
Visitor Information
Free admission:
  • Smithsonian museums & the National Zoo (DC, VA)
  • American Indian Museum Heye Center (NYC)
  • Note: Tickets are not used for general admission.
Entry fee required:
  • Cooper Hewitt Museum (NYC) (closed for renovation)
Information for
  Kids Tips (PDF)
Smithsonian Mobile

Accessibility for Visitors with Disabilities

The Smithsonian Museums are accessible to individuals with disabilities. Some of the features include:

  • Accessible facilities and at least one entrance that is accessible to visitors with limited mobility
  • Free manual wheelchair loans available at every museum in Washington, D.C., and the National Zoo on a first-come, first-served basis
  • Open captioning of exhibition videos
  • Audio description incorporated into some exhibitions
  • Tactile elements included throughout the museums
  • Tactile and/or verbal description tours can be arranged by contacting a museum with two-weeks advance notice
  • Sign language interpretation is available for scheduled tours by contacting the museum with two weeks advanced notice
  • Access services can be arranged for public programs by contacting the museum in advance
  • IMAX movies shown during regular museum hours of operation offer assistive listening devices, audio-description and rear-window captioning
  • Publications and brochures are available in alternate formats at the Information Desks in Braille and CD or at the Accessibility Program

smithsonian information
Phone: 202-633-1000 (voice/tape)
e-mail: info@si.edu

Accessibility Maps (PDF) »
Accessible entrances, curb cuts, designated parking, and more.

Alternate Formats
Email the Accessibility Program for exhibition brochures in an alternative format.

IMAX Theatre and Planetarium Accessibility FAQ »

Accessibility Program »
Phone: 202-633-2921 (voice) or 202-633-4353 (TTY)
Toll-Free: 1-888-783-0001
Fax: 202-633-4352
e-mail: access@si.edu

African Art Museum
  • Tours for Visitors with Hearing or Vision Loss
    By appointment only, 3-week notice required Call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-4633
    or 202-357-4814 (TTY)
  • Note: FM Assistive Listening Devices are available to amplify tours for visitors with hearing loss; ask at info desk for details.
  • Bathrooms: Accessible bathroom is located on S3 in the Ripley Center next to the Discovery Theater box office. Family/companion care bathrooms are located next to the accessible bathroom on S3 in the Ripley Center next to the Discovery Theater Box office.
  • Learn more »

Air and Space Museum and Udvar-Hazy Center
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only; 2- to 3-week notice required; call Mon.-Fri., 9 AM-5 PM: 202-633-2563 or 202-633-1957 (fax), or e‑mail NASMTours@si.edu
  • The Udvar-Hazy Center can also accommodate groups needing wheelchairs. For more information, call 703-572-4118.
  • Raised Line Map and informational drawings of exhibition items with audio can be requested (Talking Tactile Pen/Map/Book) from the Udvar-Hazy Center information desk.
  • IMAX Accessibilty »
  • Learn more »

American Art Museum

American History Museum

American Indian Museum
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-6 PM, except federal holidays: 202-633-6644 (voice), 1-888-618-0572 (toll-free voice), or 202-633-6751 (TTY), or e‑mail NMAI-GroupReservations@si.edu

American Indian Museum Heye Center
  • Tours for Visitors with Hearing or Vision Loss
    By appointment only, 2-week notice requested; call 212-514-3758 (voice), or e‑mail NMAI-NY@si.edu
  • Bathrooms: Accessible bathrooms are on the second floor in the west and east galleries.

Anacostia Community Museum
  • Tours for Visitors with Hearing Loss
  • By appointment only, 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-4844 or e‑mail parkers@si.edu

Freer and Sackler Galleries
  • Tours for Visitors with Hearing or Vision Loss
  • Tactile tours and sign-language interpreters are available by appointment only; 4-week written notice required; visit the museum’s website (indicate tactile tour or sign-language interpreter in the Additional Notes field). For more information, call 202-633-1012 or e‑mail asiatours@si.edu.
Hirshhorn Museum and Sculpture Garden
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-2796 (voice) or 202-633-8043 (TTY), or e‑mail marucak@si.edu

Natural History Museum
 
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-8854 (voice) or e‑mail NaturalExperience@si.edu

Portrait Gallery
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment; 1-month notice required)
  • Call Mon.-Thurs., 9:30 AM-5 PM, except federal holidays:
  • • School Groups: 202-633-8503 (voice/answering machine) or e‑mail NPGEducation@si.edu
  • • Non-School Groups and Individuals: 202-633-8519 (voice/answering machine) or e‑mail NPGAdultTours@si.edu

Postal Museum
  • Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 3-week notice recommended; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-5535 (voice) or 202-633-9849 (TTY)

Smithsonian Castle
  • Tours for Visitors with Hearing or Vision Loss
  • Groups of 10 or more, by appointment only, 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-2987 (voice) or e‑mail CastleTours@si.edu