Skip navigation
Share this page
Visitor Information
Admission
Free admission:
  • Smithsonian museums & the National Zoo (DC, VA)
  • American Indian Museum Heye Center (NYC)
Entry Fee Required:
  • Cooper-Hewitt Museum (NYC)

Information for

For Kids & Families
Kids and Families   Kids Tips (PDF)

Sign up for e-Newsletter

Visitors with Disabilities

We are firmly committed to finding solutions to the challenges presented by some of our historic buildings and to removing barriers that are presented to our visitors. We plan to make steady progress in improving those areas where our facilities are outdated or inadequate. And we intend to continue to develop public programs and publications for the widest possible audience.

All museums have at least one entrance that is accessible to visitors with limited mobility; wheelchairs are available free of charge at every museum in Washington, D.C. and the National Zoo on a first-come, first-served basis. The Udvar-Hazy Center, in Chantilly, Virginia, can also accommodate groups needing wheelchairs. For more information on the Udvar-Hazy Center, call 703.572.4118.

smithsonian information
Phone: 202.633.1000 (voice/tape)
E-mail: info@si.edu

Accessiblity Maps (PDF) »
Accessible entrances, curb cuts, designated parking and more

IMAX Theatre and Planetarium Accessibility FAQ »

ACCESSIBILITY PROGRAM
Phone: 202.633.2921 (voice) or 202.633.4353 (TTY)
Toll-Free: 1.888.783.0001
Fax: 202.633.4352
E-mail: access@si.edu

  • African Art Museum Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 3-week notice required Call Mon.-Fri., 9am-5am, except federal holidays: 202-633-4633 or 202-633-4640 (voice)
    or 202-357-4814 (TTY)
  • Note: FM Assistive Listening Devices are available to amplify tours for visitors with hearing loss; ask at info desk for details.





  • Anacostia Community Museum Tours for Visitors with Hearing Loss
  • By appointment only, 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-4844 or e-mail parkers@si.edu

  • Freer and Sackler Gallery of Art Tours for Visitors with Hearing or Vision Loss
  • Tactile tours and sign-language interpreters are available by appointment only; 4-week notice required; e-mail asiatours@si.edu or call 202-633-1012 and leave message; tour scheduler will return call.
  • Hirshhorn Museum & Sculpture Garden Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-2796 (voice) or 202-633-8043 (TTY), or e-mail marucak@si.edu

  • Natural History Museum Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 2-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-1077 (voice) or 202-633-9287 (TTY)

  • Portrait Gallery Tours for Visitors with Hearing or Vision Loss
  • By appointment; 1-month notice required)
  • Call Mon.-Thurs., 9:30 AM-5 PM, except federal holidays:
  • • School Groups: 202-633-8503 (voice/answering machine) or e-mail NPGEducation@si.edu
  • • Non-School Groups and Individuals: 202-633-8519 (voice/answering machine) or e-mail NPGAdultTours@si.edu

  • Postal Museum Tours for Visitors with Hearing or Vision Loss
  • By appointment only, 3-week notice recommended; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-5535 (voice) or 202-633-9849 (TTY)

  • Renwick Gallery Tours for Visitors with Hearing or Vision Loss
  • By appointment; 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-8550 or e-mail AmericanArtTours@si.edu
  • Note: No tours are scheduled on federal holidays.

  • Smithsonian Castle Tours for Visitors with Hearing or Vision Loss
  • Groups of 10 or more, by appointment only, 3-week notice required; call Mon.-Fri., 9 AM-5 PM, except federal holidays: 202-633-2987 (voice) or 202-633-5285 (TTY), or e-mail CastleTours@si.edu