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Contact Information


PO Box 37012 NMAH, Room 1050,
MRC 607 Washington, DC 20013

202/633-2921 (Voice)
Accessibilty Program

Beth Ziebarth, Director
Krista Flores, Program Specialist
Patrick Goar, Program Specialist

In addition to the staff, the Accessibility Program currently operates with more than 40 dedicated volunteers.

General Information


The Accessibility Program supports the Smithsonian in making all visitors feel welcome by providing consistent, effortless access to the Institution’s programs, collections and facilities.

Responsibilities include:

  • Advising on and implementing policy, practices, and procedures related to access for people with disabilities;
  • Reviewing facility and exhibition designs;
  • Providing technical assistance;
  • Conducting outreach to the disability community and other cultural arts organizations;
  • Providing staff education on disability topics; and
  • Working with Smithsonian museums and offices to provide direct visitor services, including sign language interpretation, real time captioning, and alternate formats of publications.

Programs include:

  • All Access Camp
    A two-week, multi-media summer camp for twenty Washington, D.C.-area High School students with cognitive and intellectual disabilities.
  • Access to Opportunities
    Smithsonian Internship for People with Disabilities
  • Art Signs: Gallery Talks in American Sign Language
  • Smithsonian Folklife Festival
  • Morning at the Museum
    A project of the Smithsonian Institution's Accessibility Program and the Smithsonian Museums. Guided by a Community Advisory Committee comprised of museum educators, exhibit designers, professionals who work with children on the Autism Spectrum, parents, and self-advocates, the Smithsonian has developed a series of pre-visit materials designed to help children on the spectrum and their families enjoy a visit to the Smithsonian Museums.
  • Access American Stories Mobile App
    Access American Stories is a bilingual (Spanish/English) “crowdsourced” audio experience and companion to the American Stories exhibition at the Smithsonian's National Museum of American History. Designed to increase accessibility for visitors with low vision, the app offers everyone new ways of seeing 100 of America’s most evocative historical objects through the eyes of both visitors and museum staff.
  • Introductory Training: Children on the Autism Spectrum and Museums
    This training covers the basics of autism spectrum disorders and how museums can better engage families with children on the Autism spectrum.

For additional information on access services, please contact the Accessibility Program at (202) 633-2921 (voice) or email the Accessibility Program.

Accessible Features for the Museums and Zoo

The Smithsonian Museums are accessible to individuals with disabilities. Some of the features include:

  • Accessible facilities;
  • Free manual wheelchair loans;
  • Open captioning of exhibition videos;
  • Audio description incorporated into some exhibitions;
  • Tactile elements included throughout the museums;
  • Tactile and/or verbal description tours can be arranged by contacting a museum with two –weeks advance notice;
  • Sign language interpretation is available for scheduled tours by contacting the museum with two weeks advanced notice;
  • Access services can be arranged for public programs by contacting the museum in advance;
  • IMAX movies shown during regular museum hours of operation offer assistive listening devices, audio-description and rear-window captioning; and
  • Publications and brochures are available in alternate formats available at the Information Desk in Braille and CD or at the Accessibility Program.