Era Marshall
Senior Leadership Team

Era L. Marshall

Director, Office of Equal Employment and Minority Affairs

As the director of the Office of Equal Employment and Minority Affairs, Marshall reports directly to the Secretary of the Smithsonian Institution. She heads the EEO Compliance Program and the Supplier Diversity Program, formerly referred to as the Small and Disadvantaged Business Utilization program. The principal EEO advisor on the Smithsonian Institution Strategic Plan Steering Committee, she was instrumental in the inclusion of EEO and diversity initiatives as key strategies in the Smithsonian’s Five-Year Strategic Plan. She is also a principal member on the Secretary’s Executive Advisory Diversity Steering Committee where she advises and recommends strategies to achieve diversity in the Institution’s workforce, suppliers, and programs and activities.

Marshall directs and reports on affirmative employment, reasonable accommodations, EEO/diversity training, conflict resolution and EEO complaint processing. She is responsible for the final decisions in all EEO complaints filed against the Institution.

Before joining the Smithsonian, Marshall served for 16 years as a senior EEO manager in charge of the Women’s Program and Special Emphasis Programs at the Federal Aviation Administration and Nuclear Regulatory Commission.

Before the aforementioned positions, Marshall was a sociologist for the Department of the Army where she, among other duties, managed the Army’s Race Relations Research Program. She oversaw the development of more than 20 reports, including the Women in the Army Study used in the development of Army policies, programs, activities and race-relations training at the U.S. Army Defense Race Relations Institute in Florida.

Marshall earned a bachelor’s degree in sociology/history from Bradley University in Peoria, Ill., a master’s degree in human relations and education from the University of Oklahoma in Norman and has certifications in conflict resolution and mediation from George Mason University in Fairfax, Va. She also graduated from the Federal Executive Institute in Charlottesville, Va. She is affiliated with the Federal Dispute Resolution Conference Group, Council of Federal EEO and Civil Rights Executives, the EEOC Excel Conference planners and a number of other organizations.

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