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Working at the Smithsonian

Information Technology
  • The Smithsonian operates much of its IT infrastructure on a centralized basis while many IT end-user support functions and application server operations are performed by its various museums, offices and research centers.
  • The central IT office is responsible for strategic plans, operating budgets and the design of the systems architecture and the underlying IT infrastructure. It also provides wide-area network and data center services for selected applications; help desk services for wide-area network problems, IT security, VoIP phone services and enterprise-wide systems such as Travel Manager and PeopleSoft© ERP; full desktop support for selected units across the Institution; limited local area network services; and web-hosting services for the approximately 80 public websites of the Institution; and limited application development and maintenance support.
  • Some Smithsonian units operate their own application servers and provide desktop and help desk services, which are interconnected through the SInet. Web content and collections information systems are usually managed within each museum.
  • The Institution employs Computer Scientists, Programmers, Systems Analysts, Network Administrators, Desktop Support Specialists, Security Specialists, Computer Operators and Web Designers.

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"Working at the Smithsonian"

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