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Office of Policy and Analysis: Information Technology


This section contains documents on the following issues: Use of technology in public programming; assessment of visitor preferences, expectations, and experiences.



Information Technology

Audience Opinions: The Day of the Dead Festival and Smithsonian Latino Virtual Museum in Second Life, March 2011

Preferences and Expectations for Information and Electronic Services by Smithsonian Visitors, August 2010

Smart Phone Services for Smithsonian Visitors, July 2010

The Impact of Technology on Art Museums, October 2001



For more information regarding the studies and reports on this site, contact the Office of Policy and Analysis.