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<br/>How Do You Improve the Experience of Museum Visitors?<br/>An Experiment at the National Museum of Natural History <br/>A Study of Visitors to the <i>Systems at Work</i> Exhibition<br/>at the National Postal Museum, Summer 2012 <br/>A Study of Visitors to the <i>Mail Call</i> Exhibition<br/>at the National Postal Museum

Office of Policy and Analysis


Office of Policy and Analysis
Office of Policy and Analysis
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2012 Employee Perspective Survey

2012 Smithsonian Employee Perspective Survey| Detailed Tables

About Us

Drawing from extensive expertise in such disciplines as public administration, organization and management theory and practice, museum studies, sociology, and economics, OP&A offers an array of relevant multi-method research services.

Staff

OP&A is backed by a highly qualified team with training and experience in anthropology, behavioral science, economics, English, environmental science, museum administration, organizational development, policy analysis, political administration, political science, social science, statistics, urban planning, and other fields.

Internships

Office of Policy and Analysis' (OP&A) internships are available to undergraduate and graduate students. OP&A internships provide experiences in conducting quantitative and qualitative policy-related studies of major Smithsonian programmatic and administrative activities. In addition, the office conducts studies of Smithsonian visitors and program participants.

Professional Development

OP&A provides professional development for both US and foreign-based museums.

Reports


Governance Management Finances and Administration Program Planning and Evaluation Audience Studies
This section contains documents on the following issues: Board of Regents; responsibilities of governing boards—promulgation of guidance on operations and behavior; delegation of authority to chief executive; oversight of and accountability for organizational and managerial performance; hiring and firing of senior management. This section contains documents on the following issues: Running of the Smithsonian and its units so as to accomplish their missions, goals, and strategies effectively and efficiently and with accountability to stakeholders. This section contains documents on the following issues: Revenue generation; human resources; infrastructure such as information technology; and facilities. This section contains documents on the following issues: Functions, services, and public offerings that carry out Smithsonian and unit missions, protect the cultural and scientific heritage for which they are responsible, and serve the expectations and interests of stakeholders. This section contains documents on the following issues: Smithsonian audience demographics, interests and expectations, satisfaction with offerings and trends.