Career Opportunities

Join a team of fundraising professionals across the Institution working to chart the future of the Smithsonian.

Office of Advancement: Career Opportunities

Resumes are only accepted in applications for listed positions. Please send a cover letter and resume to oastaffing@si.edu. Specify the position title for which you are applying in the subject line.

Open Positions

Advancement Assistant (Campaign Team), Office of Advancement / Grade: IS-7 / Location: Washington, DC / Open to All / Closing: August 5

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a new comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and undertakes its very first Institution-wide fundraising campaign. 

In planning for the campaign, the Smithsonian is building a model fundraising organization, one that will meet the growing needs of this unique organization and offer excellent professional opportunities.  This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian.  There is no better time to join this amazing Institution.

The Advancement Assistant works in the Office of Advancement for the Smithsonian Institution and provides technical and administrative support. This position will assist with a full range of administrative and advancement functions including calendar management, meeting coordination and support, travel preparation, processing procurement requests, creating spreadsheets, templates, documents and tools, and general administrative support. This is a term position with a not-to-exceed date of December 31, 2017.

Qualified candidates will successfully demonstrate strong communications skills, an ability to successfully manage multiple deadlines in a fast-paced office setting, superior organization skills, and a thirst for learning.  Experience in a large, complex non-profit organization preferred.

The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central advancement organization for the Institution. In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to advancement offices across the Institution.  The office engages with staff throughout the Smithsonian in accomplishing their goals.

The Smithsonian Institution is a unique complex of 19 museums and galleries, the National Zoological Park, and nine research centers.  The Smithsonian is a national and world treasure and is dedicated to its founding mission, “the increase and diffusion of knowledge.”  Its exhibitions, programs, collections, and outreach touch the lives of millions of Americans every year, as well as many who visit us from abroad. 

DOWNLOAD THE DESCRIPTION

The Smithsonian Institution offers a competitive salary and a comprehensive package of benefits. Interested candidates should submit their resumes and a cover letter to oastaffing@si.edu by August 5, 2015.  

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.

Information Technology Specialist (Customer Service Specialist), Office of Advancement / Grade: IS-11 / Location: Washington, DC / Open to All / Closing: August 12

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a new comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and undertakes its very first Institution-wide fundraising campaign. 

In planning for the campaign, the Smithsonian is building a model fundraising organization, one that will meet the growing needs of this unique organization and offer excellent professional opportunities.  This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian.  There is no better time to join this amazing Institution.

The Customer Service Specialist position works in the Office of Advancement for the Smithsonian Institution and serves as a specialist and technical expert responsible for enabling over 300 users work productively within PANDA (Pan-Institutional Database for Advancement) System.  The database is Ellucian’s Advance system. This position is responsible for the planning and executing of varied and highly complex analyses; answering technical user needs; training for end users; and responding to all user problems related to data and reports that has been converted or entered in the PANDA.  The person provides solutions and training to end-users regarding system operations, reporting needs, and capabilities, and enforcing the highest possible level of user account security possible.

The Customer Service Specialist:

  • Responds to user requests for reports, questions, and assistance using PANDA to its best advantage.  Triages issues, diagnoses system failures, isolates sources of problems, and assists users by recognizing and providing solutions, and recommending actions necessary to resolve current problems and avoid future difficulties.
  • Has primary hands-on responsibility for monitoring the Solutions Desk incoming emails and phone calls.
  • Is responsible for the PANDA training program which includes monthly classes, webinars, brown bag sessions, and refresher training sessions in addition to keeping the curriculum updated.
  • Identifies authorized users of the information system and specifies access privileges and establishes the activating, modifying, disabling, and removing of accounts.
  • Provides initial business analysis to work with museum units and the Office of Advancement to review reporting solutions, business processes, and new functionality.
  • Works with the Data Quality Manager to review and assess solutions for increased data quality.

Successful candidates will have:

  • Strong knowledge of advancement (fund-raising) processes and nomenclature (1-2 years)
  • Experience and knowledge in Advancement databases, systems, and business practices in order to understand end-user requirements (1-2 years)
  • Experience in developing and delivering training which addresses both functional and technical specifications
  • Proven track record of solving system problems (i.e., hardware and software) within the context of end user requirements (1-2 years)

Knowledge of hardware and operating software to develop and deliver training on new technology (e.g., SnagIt, Camtasia, BlackBerry, iPhone, Citrix, SharePoint, web designs) as well as provide customer support services
Knowledge of customer support concepts and methods in order to receive, respond to, and ensure complete and relevant resolution of customer queries.

The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central advancement organization for the Institution. In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to advancement offices across the Institution.  The office engages with staff throughout the Smithsonian in accomplishing their goals.

The Smithsonian Institution is a unique complex of 19 museums and galleries, the National Zoological Park, and nine research centers.  The Smithsonian is a national and world treasure and is dedicated to its founding mission, “the increase and diffusion of knowledge.”  Its exhibitions, programs, collections, and outreach touch the lives of millions of Americans every year, as well as many who visit us from abroad. 

DOWNLOAD THE DESCRIPTION

The Smithsonian Institution offers a competitive salary and a comprehensive package of benefits.  This is not a Federal Position, but has similar requirements and benefits. Interested candidates should submit their resumes and a cover letter to oastaffing@si.edu by August 12, 2015.

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.

Advancement Assistant/Associate, National Museum of Natural History / Grade: IS-7/9 / Location: Washington, DC / Open to All / Closing: August 12

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a new comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and undertakes its very first Institution-wide fundraising campaign.

The Smithsonian Institution's National Museum of Natural History (NMNH), one of the most visited museums in the United States, invites you to be a part of its dynamic fundraising team, as the Museum conducts a $230 million campaign, which is part of an overall Smithsonian Comprehensive Campaign.

The Museum is seeking an experienced candidate to fill an Advancement Assistant/Associate position.  This position is located in the Office of Advancement, National Museum of Natural History (NMNH) and reports to the Senior Manager of Campaign Planning and Gift Management.

The incumbent will provide technical and administrative support to the Museum’s advancement program. This position will assist with a full range of administrative and advancement functions including gift processing, maintaining donor information, data processing, prospect and donor research, calendar management, meeting coordination and support, creating spreadsheets, templates, documents and tools, managing mailings, facilitating donor services and general administrative support.  The incumbent will also produce weekly and monthly reports on NMNH’s progress in the Smithsonian Campaign and on NMNH’s MGOs activities under the direction of the position’s supervisor. S/he will be responsible for providing accurate, grammatically correct, and relevant acknowledgement letters for all NMNH gifts.  This position will be filled commensurate with experience and may have promotion potential if filled at lower level.

Successful candidates will demonstrate excellent organizational and time management skills; ability to create productive working relationships within a large, complex organization; superior writing and editing skills; ability to manage multiple project deadlines; proven ability to represent organizational needs and interests to a variety of audiences; and skill in a variety of automated systems such as Microsoft Office, Outlook, Excel Spreadsheets, PeopleSoft and Concur.  

KEY REQUIREMENTS:

  • Pre-employment Background Investigation must be successfully completed.
  • Irregular tour of duty to include evenings and weekends may be required for special events.

The Museum has attracted eight-figure gifts in each of the last five years. Our challenge now is to leverage the extraordinary strength of the higher levels of the donor pyramid. We are growing the Museum's donor base at the five-, six- and seven-figure levels, acquiring new donors through annual giving, and moving funders through the giving cycle.  Identifying, cultivating, and soliciting new donors at all levels will be critical to the success of the current campaign and NMNH's future fundraising efforts.  To learn more about the Museum, please visit www.mnh.si.edu.

The Smithsonian Institution offers a comprehensive package of benefits.  This is not a Federal Position, but has similar requirements and benefits. For a complete description of benefits, please visit www.sihr.si.edu.  To learn more about the Smithsonian, please visit www.si.edu.

DOWNLOAD THE DESCRIPTION

Interested candidates should send a cover letter and resume by August 12, 2015 to oastaffing@si.edu Please include the position title in the subject line of your e-mail.  Resumes should include a description of your paid and non-paid work experience that is related to this  job; starting and ending dates of job (Month and year); and average number of hours worked per week.

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.

Planned Giving Officer, Office of Advancement / Grade: IS-12 / Location: Washington, DC / Open to All / Closing: August 21

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a new comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and undertakes its very first Institution-wide fundraising campaign. 

In planning for the campaign, the Smithsonian is building a model fundraising organization, one that will meet the growing needs of this unique organization and offer excellent professional opportunities.  This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian.  There is no better time to join this amazing Institution.

The Smithsonian Office of Advancement seeks experienced and creative candidates to fill a Planned Giving Officer (PGO) position.  The incumbent will be responsible for soliciting planned, blended or current gifts from selected prospects as part of his/her overall personal portfolio.  The PGO will also support a portfolio of Smithsonian Institution units.  The Planned Giving Officer will be responsible for increasing the knowledge and awareness as to the opportunities for planned giving to assist these assigned units in meeting their fund raising objectives.

Successful candidates will demonstrate strong organizational and communication skills, and the initiative and ability to work independently. A minimum of four years of progressive fundraising experience, a passion for learning and exploration, and the desire to join a dynamic and growing operation should be demonstrated in your application.  Experience in complex higher education or a large cultural or environmental organization is preferred.   Experience in planned giving may be given a preference, but is not required.  Extensive travel required.

The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central development organization for the Institution.  In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to development offices across the Institution.  The office engages with staff throughout the Smithsonian in accomplishing their goals.

The Smithsonian Institution is a unique complex of 19 museums and galleries, the National Zoological Park, and nine research centers.  The Smithsonian is a national and world treasure and is dedicated to its founding mission, “the increase and diffusion of knowledge.”  Its exhibitions, programs, collections, and outreach touch the lives of millions of Americans every year, as well as many who visit us from abroad.

DOWNLOAD DESCRIPTION 

The Smithsonian Institution offers a competitive salary and a comprehensive package of benefits.  This is not a Federal Position, but has similar requirements and benefits. To learn more about the Smithsonian, please visit www.si.edu. Interested candidates should submit their resumes and a cover letter to oastaffing@si.edu by August 21, 2015. 

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.