Career Opportunities

Join a team of fundraising professionals across the Institution working to chart the future of the Smithsonian.

Office of Advancement: Career Opportunities

Resumes are only accepted in applications for listed positions. Please send a cover letter and resume to oastaffing@si.edu. Specify the position title for which you are applying in the subject line.

Open Positions

Solutions Desk Manager, Office of Advancement / Grade: IS-13 / Location: Washington, DC / Open to All / Closing: May 1

 

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a new comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and undertakes its very first Institution-wide fundraising campaign. 

In planning for the campaign, the Smithsonian is building a model fundraising organization, one that will meet the growing needs of this unique organization and offer excellent professional opportunities.  This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian.  There is no better time to join this amazing Institution.

The Solutions Desk Manager works in the Office of Advancement for the Smithsonian Institution. The Solutions Desk Manager works a senior specialist and technical expert responsible for enabling over 300 users work productively within PANDA (Pan-Institutional Database for Advancement) System.

The Solutions Desk Manager is responsible for the planning and executing of varied and highly complex analyses, using advanced business analysis concepts; answering technical user needs; training on front-line reporting needs; and responding to all user problems related to data and reports that has been converted or entered in the PANDA.  The person provides solutions and training to end-users regarding system operations, reporting needs, and capabilities, and enforcing the highest possible level of user account security possible. The Solutions Desk Manager:

  • Responds to user requests for reports, questions, and assistance using PANDA to its best advantage.  Triages issues, diagnoses system failures, isolates sources of problems, and assists users by recognizing and providing solutions, and recommending actions necessary to resolve current problems and avoid future difficulties
  • Manages the Training and Solutions Desk Specialist who will have primary hands-on responsibility for monitoring the Solutions Desk incoming emails and phone calls, and training.  Supports the training function by assisting with leading classes, webinars, brown bag sessions, and refresher training sessions
  • Identifies authorized users of the information system and specifies access privileges and establishes the activating, modifying, disabling, and removing of accounts
  • Provide business analysis to work with museum units and the Office of Advancement to review reporting solutions, business processes, and new functionality
  • Work with the Data Quality Manager to review and assess solutions for increased data quality

Successful candidates will have:

  • Strong knowledge of advancement (fund-raising) processes and nomenclature (1-2 years)
  • Experience and knowledge in Advancement databases, systems, and business practices in order to understand end-user requirements (1-2 years)
  • Experience in developing and delivering training which addresses both functional and technical specifications
  • Proven track record of solving system problems (i.e., hardware and software) within the context of end user requirements (1-2 years)
  • Knowledge of information security regulations in order to assist end users in compliance with security procedures and mandates
  • Knowledge of hardware and operating software to develop and deliver training on new technology (e.g., SnagIt, Camtasia, BlackBerry, iPhone, Citrix, SharePoint, web designs) as well as provide customer support services
  • Knowledge of customer support concepts and methods in order to receive, respond to, and ensure complete and relevant resolution of customer queries.

The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central advancement organization for the Institution. In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to advancement offices across the Institution.  The office engages with staff throughout the Smithsonian in accomplishing their goals.

The Smithsonian Institution is a unique complex of 19 museums and galleries, the National Zoological Park, and nine research centers.  The Smithsonian is a national and world treasure and is dedicated to its founding mission, “the increase and diffusion of knowledge.”  Its exhibitions, programs, collections, and outreach touch the lives of millions of Americans every year, as well as many who visit us from abroad. 

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The Smithsonian Institution offers a competitive salary and a comprehensive package of benefits. This is not a Federal Position, but has similar requirements and benefits. Interested candidates should submit their resumes and a cover letter to oastaffing@si.edu by May 1, 2015.

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.

Advancement Specialist, National Museum of Natural History / Grade: IS-11 / Location: Washington, DC / Open to All / Closing: May 8

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution implements a new comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and undertakes its very first Institution-wide fundraising campaign.

The Smithsonian Institution's National Museum of Natural History (NMNH), one of the most visited museums in the United States, invites you to be a part of its dynamic fundraising team, as the Museum conducts a $230 million campaign, which is part of an overall Smithsonian Comprehensive Campaign.

The Museum is seeking an experienced and creative candidate to fill an Advancement Specialist position.  This position is located in the Office of Advancement, National Museum of Natural History (NMNH).  Reporting to the Annual Giving Officer, the employee will work in coordination with NMNH Advancement staff, NMNH Communications and central Advancement online-giving and communications staff.

Under the direction of the Annual Giving Officer, the Advancement Specialist will plan and execute both the on-line and direct mail annual fund appeals and renewals/fundraising strategy to maximize online and offline annual giving. The incumbent will develop and implement new digital outreach/engagement strategies to identify and solicit potential donors and expand the overall base of support and will also be responsible for the development and implementation of multi-channel donation forms for websites, email, direct mail, events, and telemarketing campaigns and will develop and produce reports using a variety of reporting tools including, data analytics, event registrations, communications statistic tools. 

Successful candidates will demonstrate a strong background in fundraising strategy, communications, and possess technical knowledge of digital fundraising practices and techniques, demonstrated by experience in creation of web-based content and with a variety of web-based fundraising tools (Luminate Online/Convio). Interpersonal skills to facilitate work with a diverse group of individuals and ability to work well under pressure and tight deadlines while handling multiple assignments also required.

KEY REQUIREMENTS:

  • Pre-employment Background Investigation must be successfully completed.
  • Irregular tour of duty to include evenings and weekends may be required for special events.

The Museum has attracted eight-figure gifts in each of the last five years. Our challenge now is to leverage the extraordinary strength of the higher levels of the donor pyramid. We are growing the Museum's donor base at the five-, six- and seven-figure levels, acquiring new donors through annual giving, and moving funders through the giving cycle.  Identifying, cultivating, and soliciting new donors at all levels will be critical to the success of the current campaign and NMNH's future fundraising efforts.  To learn more about the Museum, please visit http://www.mnh.si.edu.

The Smithsonian Institution offers a comprehensive package of benefits. This is not a federal position, but has similar requirements and benefits. For a complete description of benefits, please visit www.sihr.si.edu.  To learn more about the Smithsonian, please visit www.si.edu.

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Interested candidates should send a cover letter and resume by May 8, 2015 to oastaffing@si.eduPlease include the position title in the subject line of your e-mail.  Resumes should include a description of your paid and non-paid work experience that is related to this  job; starting and ending dates of job (Month and year); and average number of hours worked per week.

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.

Director of Advancement, Office of the Assistant Secretary for Education and Access / Grade: AE / Location: Washington, DC / Open to All / Closing: May 12

Come join a team of dedicated staff at an exceptional time in Smithsonian history, as the Institution advances a comprehensive strategic plan, expands the programming, educational, and scholarly activity of its museums and research centers, and builds its very first Institution-wide fundraising campaign.  In planning for the campaign, the Smithsonian is building a model fundraising organization, one that will meet the growing needs of this unique organization and offer excellent professional opportunities. There is no better time to join this amazing Institution.

The Office of the Assistant Secretary for Education and Access (ASEA) seeks an experienced and dynamic candidate to serve as Director of Advancement. This is an exceptional opportunity for an energetic professional with strong frontline fundraising skills to play a key role in building private support for educational and outreach activities, research, and endowment needs at the Institution.  The Director of Advancement will manage relationships with prospective and existing donors in all aspects of the gift cycle including: identifying, qualifying, and initiating contact with potential leadership and major gift donors; developing appropriate cultivation strategies; drafting and submitting funding proposals, moving potential donors toward solicitation and closure; and maintaining stewardship contacts. This position will supervise all ASEA advancement staff for all pan-ASEA projects and goals.

The successful candidate will possess strong communications skills and a track record in building relationships across a spectrum of individual, foundation and corporate donors to achieve aggressive fundraising goals. The position reports to the Assistant Secretary as a key member of the team and liaison to the central Smithsonian Office of Advancement.  A minimum of six years of experience in major gift fundraising to include principle or leadership giving is required. 

The Office of the Assistant Secretary for Education and Access was organized to build a learning community dedicated to revitalizing education and broadening access, particularly through research and evaluation that lead to excellence. The Smithsonian has adopted four key goals to extend our external educational reach and bolster our internal capacity, with K–12 educators and learners as our priority. Under the leadership of Assistant Secretary Claudine K. Brown, the office and its five units brings focus to the great diversity that characterizes education at the Smithsonian.

Smithsonian Affiliations share the Institution’s resources with Americans in their own communities by developing collaborative partnerships with museums, cultural and educational organizations. There are approximately 200 Smithsonian Affiliates in more than 45 states, Puerto Rico and Panama.

The Smithsonian Center for Learning and Digital Access uses all the Smithsonian offers to empower young learners to explore their own interests and collaborate with others to bring ideas to life. The Center has thirty years’ experience publishing instructional materials, delivering professional development, hosting public events and workshops, producing online games and quests, and providing unified access to Smithsonian educational resources. More than one million people in over 100 countries and all fifty states have participated in our online and mobile programming.

The Smithsonian Institution Traveling Exhibition Service (SITES) serves as the Institution’s ambassador and emissary through traveling and virtual exhibits that bring knowledge, discovery, and experiences to people across America and beyond. Wherever SITES goes, it stimulates conversations: between the national and local, between the expected and unexpected.

The mission of the Smithsonian Science Education Center is to improve the K–12 teaching and learning of science for all students in the United States and the world. This unique organization develops exemplary science instructional materials; builds awareness for science education among educational leaders; helps develop science education leadership for groups from school districts and states; and conducts programs that support the professional growth of teachers.

The Smithsonian Associates offers unparalleled access to the Smithsonian's world of knowledge through innovative, engaging programming that promotes learning, enrichment, and creativity for people of all ages. The largest museum-based educational program in the world, The Smithsonian Associates annually offers more than 750 seminars, performances, lectures, studio art classes, and local and regional study tours.

The Smithsonian Institution is a unique complex of 19 museums and galleries, the National Zoological Park, and nine research centers.  The Smithsonian is a national and world treasure and is dedicated to its founding mission, “the increase and diffusion of knowledge.”  Its exhibitions, programs, collections, and outreach touch the lives of millions of Americans every year, as well as many who visit us from abroad. 

DOWNLOAD THE DESCRIPTION

The Smithsonian Institution offers a competitive salary and a comprehensive package of benefits. This is not a Federal Position, but has similar requirements and benefits. Interested candidates should submit their resumes and a cover letter to oastaffing@si.edu  by May 12, 2015.

The Smithsonian Institution is an equal opportunity, affirmative action employer.  Candidates of all backgrounds are encouraged to apply.