Office of Policy and Analysis: Museums/Units
This section contains documents on the following issues: Interests, expectations, experiences, and demographics of visitors relating to the overall visit to an individual museum, research center, and other facility; visitor entrance and exit surveys.
Museums
2013
How Do You Improve the Experience of Museum Visitors? An Experiment at the National Museum of Natural History, January 2013
2012
A Study of Visitors to the Smithsonian Institution Castle, April 2012 | Abstract
2011
Map Project: Part 1 - Summary Report of Visitor Research, May 2011
Map Project: Part 2 - Summary Report of Map Research, May 2011
Renewing Connections: A Final Project Report, April 2011
Audience Opinions: The Day of the Dead Festival and Smithsonian Latino Virtual Museum in Second Life, March 2011
2010
A Two-Year Study of the Visitor Experience at the George Hustav Heye Center 2009-2010, November 2010
Nature, Science and Culture on Display, Results from the 2009-10, National Museum of Natural History Visitor Survey, July 2010
Donald W. Reynolds Center Visitor Survey, Study Highlights and Frequency Distributions, Spring 2010
2009
Spring 2009 Visitors to the National Postal Museum, June 2009
2008
Exploring Air and Space, A Study of Visitor Expectations and Responses at the National Air and Space Museum in Spring, 2008, December 2008
Spring 2008 Visitors to the National Postal Museum, December 2008
Donald W. Reynolds Center Visitor Survey, Study Highlights and Frequency Distributions, December 2008
Cooper-Hewitt, National Design Museum Visitors Summer 2008 Summary of Findings, July 2008
Hirshhorn Museum and Sculpture Garden Winter 2007 Visitor Survey, July 2008
Expectations and Experiences, A Study of Winter Visitors to the National Museum of the American Indian, July 2008
Framing Air and Space: A Report of a Study on the Subject Matter of the National Air and Space Museum from the Perspectives of Visitors and Staff, July 2008
Summary of Work Completed by the Office of Policy and Analysis in Support of the SI Connections Project, July 2008
Summer Visitors at the National Postal Museum, March 2008
Three Studies at the National Postal Museum: Summer Visitors, Postal Inspectors: The Silent Service, Trailblazers and Trendsetters: The Art of the Stamp, March 2008
2007
Companion Report: An Analysis of Visitor Comment Books from Six Exhibitions at the Arthur M. Sackler Gallery, December 2007
An Analysis of Existing Data on Visitors to the Freer and Sackler Galleries, November 2007
Voices|Visions: Summary Report of Exploratory Interviews about the National Museum of African American History and Culture, October 2007
Donald W. Reynolds Center Visitor Survey: Study Highlights and Frequency Distributions, June 2007
Splendor in the Gallery: What Visitors Said About the Newly Reopened National Portrait Gallery, April 2007
Visitors Count! Characteristics of Visitors at the National Museum of American History, Kenneth E. Behring Center, April 2007
Donald W. Reynolds Center Visitor Survey, Study Highlights and Frequency Distributions, February 2007
2006
Teen School Groups at the National Museum of American History, June 2006
Attitudes Toward Portraiture: An Exploratory Study for the National Portrait Gallery, March 2006
Visitors to the Hirshhorn Museum and Sculpture Garden: Who Visits, Why, and What Do They Get Out of Their Visits?, February 2006
2005
Visitor Ratings of Exhibitions at the National Museum of American History, July 2005
2004
An Overview of Visitors to the National Museum of African Art in June 2004, September 2004
A Snapshot of Spring Break at the National Museum of African Art: Report of Interviews with Visitors at the National Museum of African Art, April 2004
2002
Lure the Visitor: A Report for the National Museum of American History, July 2002
2001
Art Museums and the Public, October 2001
Four Studies on Visitor Responses to Photography, September 2001
1999
Canvasses Off the Mall: Studies Conducted at the National Museum of American Art, National Portrait Gallery and Renwick Gallery, November 1999
1998
Images of Native Americans: A Background Visitor Study for the National Museum of the American Indian, March 1998
1996
Visitors to History: A Report Based on the 1994-1995 National Museum of American History Visitor Study, April 1996
America Meets Asia: A Report Based on the 1994-1995 Freer Gallery of Art and Arthur M. Sackler Gallery Visitor Study, March 1996
1995
Beyond the Elephant: A Report Based on the "1994-95 National Museum of Natural History Visitor Survey," October 1995
Air and Space Encounters: A Report Based on the "1994 National Air and Space Museum Visitor Survey," May 1995
For more information regarding the studies and reports on this site, contact the Office of Policy and Analysis.